We strive to ensure our customers are completely satisfied with their artwork purchase. However, if you are not satisfied with a painting, you may return it under the following conditions:

Right to Cancel

You have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire 14 days after the day you receive the goods.

How to Cancel

To exercise your right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g., a letter sent by post or email). You may use the model cancellation form provided below, but it is not obligatory.

Effects of Cancellation

If you cancel this contract, we will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a delivery method other than the least expensive standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay and not later than:

• 14 days after the day we receive back the goods supplied, or
• (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
• If there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

Return Costs

You will bear the direct cost of returning the goods.

Condition of Returned Goods

The goods must be returned in the same condition in which you received them.

Model Cancellation Form

To Oak Green Studio, oakgreen@synergybroadband.co.uk:

I/We hereby give notice that I/We cancel my/our contract of sale of the following goods [description of goods], ordered on [date] and received on [date].

Name of consumer(s), Address of consumer(s), Date.